Online Payment & Donations Information

Use this form to make online payments and donations to the Cartlands Foundation. We accept all major credit and debit cards, including Visa, MasterCard but not American Express.
Please enter numerical amount only, without currency sign

TERMS AND CONDITIONS

These are the Terms and Conditions which govern each use you of the payment services provided through the Cartlands Foundation website, cartlandsfoundation.org.
These Terms and Conditions apply separately to each single donation that you make. By confirming on the website that you wish to make a donation you agree to be bound by these Terms and Conditions.

  1. The donation services
    All donations received are used to support the Cartlands Foundation’s stated aims and objectives.
    All payments through the Website are to be made by payment card. We accept all major credit/debit cards with the exception of American Express. Once you confirm to us through the Website that you wish to proceed with your donation your transaction will be processed through our payment services provider, Barclaycard/Netpay. By confirming that you wish to proceed with your donation you authorise Barclaycard/Netpay to request funds from your credit or debit card provider on our behalf.
  2. Unauthorised card use
    If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.
  3. Information from you
    Before we can process a donation you must provide us with some required details for record keeping purposes: (i) your full name, address, email address and telephone number; and (ii) details of the credit or debit card that you wish to use to fund the donation. We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information.
    We won’t share your personal details with any other third party other than our card services provider, which is purely for the purposes of processing the card payment.
  4. Donation Refund policy
    The Cartlands Foundation supporters are incredibly important. Without your help, we would not be able to help the people who need us – or carry on providing and developing the services that so many depend on.
    In line with donation legislation, donations are non refundable once made. We are only able to refund a donation when it has been made in error.
    If you believe that a donation has been made in error, please contact us within 24 hours of making the donation. Donations arising from a sponsored event are not dependent on the supporter concerned completing the event and so cannot be refunded if the event or challenge is not completed.
    We truly appreciate your donations and support and recognise that there may be an occasion when you need to speak to one of our team to discuss your donation. Any issues with donations should be made in writing within 24 hours of payment to info@cartlandsfoundation.org
  5. General
    We reserve the right to amend these Donation Payment Terms and Conditions at any time.
    These Payment Terms and Conditions are governed by English law and are subject to the exclusive jurisdiction of the English courts.